AFTERPAY & KLARNA AVAILABLE AT CHECKOUT!!

20% OFF ENTIRE SITE!! Use Code: NEWSZN !!

AFTERPAY & KLARNA AVAILABLE AT CHECKOUT!!

20% OFF ENTIRE SITE!! Use Code: NEWSZN !!

AFTERPAY & KLARNA AVAILABLE AT CHECKOUT!!

20% OFF ENTIRE SITE!! Use Code: NEWSZN !!

FAQ

Are you open on Memorial Day? 
Customer Service and our Showroom will be closed on May 27th, 2024. We will resume business hours on May 28th, 2024. All orders will be shipped out on May 28th. Please feel free to shop 24/7 at www.misslola.com. 

IS MISSLOLA.COM STILL OPEN TO SHOP ONLINE?
Yes, MISS LOLA is open 24/7 and will be adding
new arrivals daily!
Please note: Customer Service and our Showroom will be closed on December 25th and December 26th. We will resume business hours on December 27th. Please feel free to shop 24/7 at www.misslola.com.

**Customer Service and our Showroom will be closed on January 1st and January 2nd. We will resume business hours on January 3rd. All orders will be shipped out on January 3rd. Please feel free to shop 24/7 at www.misslola.com. 

CAN I CANCEL MY ORDER?
To be eligible for a full refund cancellation, all cancellation requests must be submitted within 30 minutes of placing your order.
Cancellation requests received after 30 minutes, will only be eligible for a store credit if order is unfulfilled.
All fulfilled orders will no longer be eligible for a cancellation.
Requests can be made via email at info@misslola.com or via phone at 562-222-1616.

IS THERE A DELAY IN SHIPPING?
Our warehouse team is currently limited to keep the work
place a safe space, but we are doing our best to get your
orders to you in a timely manner. If we are unable to ship, we’ll
update you via email and all orders and items on orders
will be held until we’re able to ship them to you.

CAN I STILL RETURN ITEMS?
Yes, all eligible items must be returned within 45 days for Store Credit OR EXCHANGE.

Starting January 23, 2024, all orders that are placed on or after this date will now be eligible for a refund in the amount of the original sale price, minus the shipping expense. Your returned package must be postmarked back to our facility within 10 business days of the delivery date.

IS CUSTOMER SERVICE AVAILABLE?

Yes! Our customer service team may be contacted via​ ​email - Info@misslola.com, by phone - (562)222-1616 and through our online chat.

Our operating hours are Monday - Friday from 7:30 A.M. to 6:00 P.M. PST
Saturday from 9:00 A.M. to 5:00 P.M. PST
We are closed Sunday.


ARE YOUR RETAIL LOCATIONS OPEN?
Our retail location is now open
Monday - Wednesday from 9:00 AM - 5:30 PM
Thursday - Saturday from 10:30 AM - 7:00 PM


As always, but especially now, we appreciate every single
one of our babes that continue to ride with MISS LOLA.
We’re all in this together.

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