FAQ

IS MISSLOLA.COM STILL OPEN TO SHOP ONLINE?
Yes, MISS LOLA is open 24/7 and will be adding
new arrivals daily!

CAN I CANCEL MY ORDER?
To be eligible for a full refund cancellation, all cancellation requests must be submitted within 30 minutes of placing your order.
Cancellation requests received after 30 minutes, will only be eligible for a store credit if order is unfulfilled.
All fulfilled orders will no longer be eligible for a cancellation.
Requests can be made via email at info@misslola.com or via phone at 562-222-1616.

IS THERE A DELAY IN SHIPPING?
Our warehouse team is currently limited to keep the work
place a safe space, but we are doing our best to get your
orders to you in a timely manner. If we are unable to ship, we’ll
update you via email and all orders and items on orders
will be held until we’re able to ship them to you.

CAN I STILL RETURN ITEMS?
Yes, all eligible items must be returned within 30 days from the delivery date for a Refund and 45 days for Store Credit OR EXCHANGE.

IS CUSTOMER SERVICE AVAILABLE?

Yes! Our customer service team may be contacted via​ ​email - Info@misslola.com, by phone - (562)222-1616 and through our online chat.

Our operating hours are Monday - Friday from 7:30 A.M. to 6:00 P.M. PST
Saturday from 8:30 A.M. to 5:00 P.M. PST
We are closed Sunday.


ARE YOUR RETAIL LOCATIONS OPEN?
Our retail location is now open
Monday - Wednesday from 9:00 AM - 5:30 PM
Thursday - Saturday from 10:30 AM - 7:00 PM

As always, but especially now, we appreciate every single
one of our babes that continue to ride with MISS LOLA.
We’re all in this together.

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